Terms of Service

Effective Date: April 18, 2026 · Last Updated: April 18, 2026

These Terms of Service ("Terms") govern your use of SplootPrint, a mobile application and related services operated by Apex Optimal LLC ("we," "us," or "our"). By creating an account or using SplootPrint, you agree to these Terms.

1. Who We Are

SplootPrint is a service provided by Apex Optimal LLC. SplootPrint allows users to upload photos of their pets, select an artistic style, and generate AI-powered pet portraits. Users may also purchase physical printed products featuring their generated portraits.

2. Eligibility

You must be at least 13 years old to use SplootPrint. If you are under 18, you represent that your parent or guardian has reviewed and agreed to these Terms on your behalf. By using the app, you represent that all information you provide is accurate and that you have the legal capacity to enter into this agreement.

3. Your Account

You must create an account to use SplootPrint. You are responsible for:

  • Keeping your login credentials secure and confidential
  • All activity that occurs under your account
  • Notifying us promptly at hello@splootprint.com if you believe your account has been compromised

We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Content and Pet Photos

When you upload photos to SplootPrint, you retain ownership of those photos. By uploading, you grant us a limited, non-exclusive license to use your photos solely to generate your requested portrait and provide our services. We do not sell your photos or use them to train AI models. You represent that:

  • You own or have the right to use any photos you upload
  • Your photos do not infringe on anyone else's rights
  • Your photos do not contain unlawful content

5. AI-Generated Portraits

Portraits are generated using third-party AI technology (OpenAI DALL-E). Generated portraits are provided for personal use. Apex Optimal LLC does not guarantee any specific artistic result. You own the portraits generated for your account for personal, non-commercial use. Commercial resale of generated portraits is not permitted without our prior written consent.

6. Credits and Subscriptions

SplootPrint uses a credit system for portrait generation. Credits can be purchased individually or through a SplootPrint Pro subscription. Key terms:

  • Credits are non-refundable once used for portrait generation
  • Subscription credits are issued monthly and do not roll over
  • Unused purchased credits (non-subscription) do not expire
  • Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date through your App Store or Google Play account settings
  • We reserve the right to modify pricing with reasonable notice

7. Physical Print Orders

When you place an order for a physical print:

  • Orders are fulfilled by Printify, a third-party print-on-demand provider
  • Once an order is placed and submitted to production, it cannot be cancelled or modified
  • Shipping times vary by destination and carrier
  • We are not liable for carrier delays, lost shipments, or customs-related issues
  • Defective or damaged items will be reprinted or refunded — contact us at hello@splootprint.com with a photo within 14 days of delivery
  • We do not accept returns on custom-printed products unless they are defective

8. Prohibited Use

You agree not to:

  • Upload photos you do not have the right to use
  • Attempt to reverse-engineer, scrape, or misuse our AI systems
  • Use the service for any unlawful purpose
  • Impersonate any person or entity
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Upload harmful, offensive, or illegal content

9. Intellectual Property

The SplootPrint app, branding, and underlying technology are the property of Apex Optimal LLC. Nothing in these Terms grants you any right to use our trademarks, logos, or proprietary technology other than as permitted to use the app.

10. Disclaimer of Warranties

SplootPrint is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or that AI-generated portraits will meet your expectations.

11. Limitation of Liability

To the maximum extent permitted by law, Apex Optimal LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of SplootPrint. Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your access to SplootPrint at any time for violation of these Terms or for any other reason with reasonable notice. Unused credits are non-refundable upon termination for cause.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the State of Wisconsin.

15. Contact Us

Apex Optimal LLC
Email: hello@splootprint.com